Solutions AI receptionist
An AI receptionist that answers every call, day or night.
Every missed call is a customer who rings the next business on the list. We build a custom AI receptionist that answers in your business's voice, handles the common questions, books appointments and hands off to your team when a person is needed.
AI receptionist
What your AI receptionist handles
Answers every call
Picks up instantly, around the clock, including after hours, weekends and when every line is busy.
Books appointments
Checks your real availability and books, reschedules or cancels straight into your calendar.
Answers common questions
Hours, pricing, services, service areas and policies, answered from information you approve.
Qualifies new enquiries
Asks the questions your team would ask, so every new lead arrives with the details that matter.
Hands off to a person
Transfers calls or flags them for follow-up when a situation needs judgment or a human touch.
Logs everything
Every call is summarised and written to your CRM with next steps, so nothing lives in someone's memory.
How it works
Four steps. The first two are on us.
- 01No cost
Premium assessment
We learn how your business runs today and where this would save time or win revenue.
- 02No cost
Custom roadmap
A written plan: what we'd build, how it connects to your tools, and the value we expect.
- 03Your call
Review & launch
If the numbers make sense, we agree one monthly fee for that exact scope.
- 04Monthly
Build, run, improve
We build it, launch it with your approval, then monitor and improve it every month.
Who it's for
Built for businesses like yours.
- Home services and trades
- Medical and dental practices
- Law firms
- Real estate and property management
- Professional services
- Any business that misses calls
Built around your business
Trained on your services, prices and rules, not a generic script.
Your team stays in control
You decide what it can book, say and promise, and when it hands off.
Managed every month
We review calls, fix gaps and keep improving it under one monthly fee.
FAQ
AI receptionist questions.
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business's phone calls, responds to common questions, books appointments and passes calls to your team when needed. Unlike a voicemail or phone tree, it holds a natural conversation and takes action in your calendar and CRM.
Will callers know they're speaking to AI?
We set this up openly. Your AI receptionist can introduce itself as your business's virtual assistant, and callers can always ask for a person. Most callers care far more about getting a quick, useful answer than who provides it.
Can it book appointments into my calendar?
Yes. We connect it to your scheduling system so it sees real availability and can book, move or cancel appointments within the rules you set.
What happens with complicated calls?
You choose the hand-off rules. The receptionist can transfer the call, take a detailed message, or create a follow-up task for your team with a summary of the conversation.
How much does an AI receptionist cost?
With Gradia the assessment and roadmap cost nothing. If you go ahead, the AI receptionist is built and run as part of one monthly fee based on the size and complexity of your setup, with no separate build fee.
Related solutions
Works even better together.
Speed-to-lead automation
Reply to every new lead in minutes, not hours. Speed-to-lead automation that qualifies, follows up and books, built and run by Gradia.
Learn more RelatedCRM automation
Keep your CRM accurate without manual data entry. CRM automation for records, deals, follow-up tasks and reporting, built and managed by Gradia.
Learn more RelatedCustom AI agents
Custom AI agents that carry out multi-step work across your systems, with human approval built in. Designed, built and managed by Gradia.
Learn morePremium assessment · No cost
See what your business could hand off.
In one working session we map where time and revenue are leaking and which agents would win them back. Your custom roadmap follows, at no cost and with no obligation.