01
Leads go cold while they wait
Every hour between an enquiry and a reply costs you deals you've already paid to win.
AI · Automation · Marketing · Web
Custom software that works for you, not the other way around.
We build and run the systems your business grows on: AI agents, automation, marketing and websites, all custom and all working together. Your team gets hours back and keeps control of the decisions that matter.
- 01Premium assessment
- 02Custom roadmap
- 03Review & launch
- 04Build, run, improve
The problem
Your team is working for its software. It should be the other way around.
Today's tools wait for someone to click. So people copy, chase and check all day while the work that grows the business waits. Every hour spent feeding software is an hour not spent with customers.
02
Calls pull your best people off the work
Phones and messages interrupt the jobs that make money, and after-hours enquiries go unanswered.
03
Skilled people doing data entry
Information gets moved between apps by hand when an agent could do it in seconds.
04
Knowledge lives in people's heads
Answers sit in inboxes and documents, so the same questions slow your team down every day.
05
No clear view of what's working
Without visibility, you can't see what to fix first or prove that it paid off.
Not sure where you're losing time?
That's what our premium assessment uncovers, at no cost to you.
Book your assessment →How it works
Four steps. The first two are on us.
- 01No cost
Premium assessment
An in-depth review of how your business runs: where time and revenue leak, and which agents would win them back. A working session, not a sales pitch.
- 02No cost
Custom roadmap
A written plan of the systems we'd build, the order we'd build them in, and the value each one should return.
- 03Your call
Review & launch
We walk you through the roadmap. If the numbers make sense, we agree one monthly fee for that exact scope.
- 04Monthly
Build, run, improve
We build your systems, then monitor, maintain and make them better every month.
Assessment at no costRoadmap at no costNo separate build fee
If AI isn't the right answer, we'll tell you.
Services
Custom systems built around your business, not a software package.
01
Every call and message, handled.
Agents that answer, qualify and book around the clock, so no enquiry waits and your team steps in only when it matters.
- Reception, qualification and scheduling
- Routing, escalation and after-hours cover
- SMS and chat follow-up, logged to your CRM
02
Every lead followed up, fast.
Agents that turn more of the leads you already pay for into revenue.
- Instant lead qualification and routing
- CRM enrichment and ideal-customer matching
- Missed-lead recovery and follow-up
03
Admin that runs itself.
Agents that take repetitive work off your team and give them hours back every week.
- Approvals, notifications and reporting
- Document handling and task routing
- Your team approves what matters
04
Built for how you work.
Custom agents for the work no off-the-shelf tool fits.
- Specialised AI agents
- Company knowledge your team can ask
- Internal tools, dashboards and integrations
05
Marketing that brings the work in.
Ads, creative and campaigns run as one system and measured on booked work and revenue, not clicks.
- Google and Meta ads management
- Ad creative, video and content
- Email, SMS and SEO that compound
06
Websites built like software.
Hand-built sites with custom motion and 3D, made to win bookings and connected to the systems behind them.
- Custom design and development
- Interactive 3D and motion
- Fast, search-ready, wired to your CRM
Managed systems
One monthly fee. Everything we build keeps getting better.
After the roadmap review, you pay one recurring fee for the agreed scope. We build, run and improve your systems, so your team gets the results without becoming an AI engineering department.
- Building your agreed systems
- Health monitoring for every system and workflow
- Fixes and troubleshooting within scope
- API and integration upkeep
- Ongoing agent, prompt and model improvements
- Knowledge updates and regular performance reviews
- New systems from the roadmap when you're ready
How we work
Your systems do the work. Your team stays in control.
Custom, not packaged
Everything is designed around how your business runs, on the platforms that fit you.
Specialists when needed
We bring in security, data, ERP or compliance experts when the work calls for it.
Your team approves what matters
Permissions, human checkpoints, monitoring and rollback are built in before launch.
Judged by value
Everything we build has to earn its place in hours saved, revenue won or customers gained.
You own your data
Core business accounts and data stay yours wherever practical.
Customer communications
Voice agents that turn conversations into booked work.
Voice agents connected to qualification, scheduling, CRM updates, routing, escalation, APIs and webhooks, with hand-offs to a person when judgment is needed.
Example build · anonymisedRevenue operations
Prospecting agents that find your next best customers.
Agents that use your CRM and ideal-customer criteria to surface high-fit opportunities, gather context and set up follow-up and booking.
Example build · anonymisedWhy businesses trust Gradia
Commitments in writing, not promises on a slide.
- $0
- for your premium assessment and custom roadmap
- 24/7
- coverage for calls, messages and leads
- 53
- AI, automation, marketing and web solutions
- 30 days
- to fix anything we miss, or you can walk away
Value before you pay
You see the opportunities, the plan and the expected value before any fee. No obligation to go ahead.
One fee, no surprise build costs
One monthly fee for the agreed scope. No assessment fee, no roadmap fee, no separate build fee.
Our delivery commitment
If we don't deliver what we agreed and don't fix it within 30 days of your written notice, you can end the agreement with no early termination fee.
You own your accounts and data
Core business accounts and data stay in your name wherever practical. Nothing is held hostage.
Your team approves what matters
Permissions, human checkpoints, monitoring and rollback are built in before anything goes live.
Secure payments
Payments run through Stripe. We never store your card or bank details.
Straight answers
If AI or a new system isn't the right answer, we'll tell you. Billing questions get a reply within 2 business days.
A registered US company
Gradia.ai LLC, an Oregon limited liability company. Founder-led, with specialists brought in when the work calls for it.
Read the details: Refund and cancellation policy · Terms · Privacy
Premium assessment · No cost
See what your business could hand off.
In one working session we map where time and revenue are leaking and which systems would win them back. Your custom roadmap follows, at no cost and with no obligation.