Solutions Internal AI knowledge assistant
A private AI assistant that knows how your business works.
The answers your team needs are scattered across drives, inboxes and people's heads. We build a private AI assistant on top of your own documents, so anyone can ask a question and get a sourced answer in seconds instead of interrupting a colleague.
Internal AI knowledge assistant
What your knowledge assistant can do
Answer questions
Policies, pricing, procedures and product details, answered in plain language.
Cite its sources
Every answer links back to the document it came from, so people can check it.
Search everything at once
One place to search across drives, wikis, inboxes and shared folders.
Guide new staff
Step-by-step answers from your SOPs help new team members get up to speed faster.
Respect permissions
People only see answers from documents they're allowed to access.
Stay current
New and updated documents are picked up as part of the monthly service.
How it works
Four steps. The first two are on us.
- 01No cost
Premium assessment
We learn how your business runs today and where this would save time or win revenue.
- 02No cost
Custom roadmap
A written plan: what we'd build, how it connects to your tools, and the value we expect.
- 03Your call
Review & launch
If the numbers make sense, we agree one monthly fee for that exact scope.
- 04Monthly
Build, run, improve
We build it, launch it with your approval, then monitor and improve it every month.
Who it's for
Built for businesses like yours.
- Teams with lots of documentation
- Fast-growing companies onboarding staff
- Professional services firms
- Multi-location businesses
- Customer support teams
Private by design
Built on your data with access controls planned before launch.
Grounded answers
It answers from your documents and says when it doesn't know.
Improved every month
We review questions it couldn't answer and fill the gaps.
FAQ
Internal AI knowledge assistant questions.
What is an internal AI knowledge assistant?
It's a private AI chat tool trained on your company's own documents. Staff ask questions in plain language and get answers drawn from your policies, procedures and records, with links to the source.
Is our data kept private?
Yes. The assistant is built for your business only, permissions are planned before launch, and core data stays in accounts you own wherever practical.
What if it gives a wrong answer?
Answers cite their sources so people can check them, and it's set up to say when it doesn't know. We review gaps and improve it monthly.
What documents can it use?
Common sources include Google Drive, Microsoft 365, shared folders, wikis and help-desk articles. The assessment confirms what's practical for your setup.
How much does it cost?
The assessment and roadmap cost nothing. If you go ahead, it's built and run for one monthly fee.
Related solutions
Works even better together.
Business workflow automation
Automate repetitive admin across your apps: approvals, documents, data entry, notifications and reporting, with your team approving what matters.
Learn more RelatedCustom AI agents
Custom AI agents that carry out multi-step work across your systems, with human approval built in. Designed, built and managed by Gradia.
Learn more RelatedCRM automation
Keep your CRM accurate without manual data entry. CRM automation for records, deals, follow-up tasks and reporting, built and managed by Gradia.
Learn morePremium assessment · No cost
See what your business could hand off.
In one working session we map where time and revenue are leaking and which agents would win them back. Your custom roadmap follows, at no cost and with no obligation.